OnePay Rewards Terms and Conditions
Effective as of June 4, 2026
These OnePay Rewards Terms (the “Terms”) govern the OnePay Rewards Program (the “Program”) and are between One Finance, Inc. and its affiliates (collectively, “OnePay”, “we” or “our”) and consumers who have a OnePay Product "you" or "your". By using a OnePay Product (as defined below) or participating in the Program, you agree to be bound by these Terms. This Program is provided by OnePay and OnePay is solely responsible for it.
These Terms incorporate the OnePay Terms of Service, including, without limitation, provisions relating to governing law, class action waiver, and arbitration, and the OnePay Privacy Policy. By accepting these Terms, you also agree to be bound by the OnePay Terms of Service and OnePay Privacy Policy. To the extent there is a conflict between these Terms, the OnePay Terms of Service and OnePay Privacy Policy, these Terms take precedence.
Program Overview
You can earn OnePay Points through certain uses of a OnePay CashRewards World Mastercard,(“CashRewards Card”), OnePay Walmart Spend Card (“Walmart Spend Card”), OnePay Deposit Account (“Deposit Account”), OnePay Invest (“Invest”), OnePay Crypto (“Crypto”), or OnePay Wallet (“Wallet”) (each, a “OnePay Product”), as further described in these Terms.
OnePay Points that you earn across OnePay Products are deposited in your “OnePay Points Balance”, which is a shared balance of all OnePay Points that you have earned. Subject to these Terms, OnePay Points may be redeemed for a statement credit, applied against the balance of your CashRewards Card or Walmart Spend Card, as an electronic deposit into a Deposit Account, or, if available to you, for an eligible gift card. OnePay Points redeemed for a statement credit or an electronic deposit into a Deposit Account redeem at a value of $.01 per OnePay Point (e.g. 100 OnePay Points have a redemption value of $1.00). OnePay Points redeemed for a gift card may redeem at a different rate than OnePay Points redeemed for a statement credit or electronic deposit. The applicable redemption rate for each available gift card option will be displayed in the OnePay app prior to redemption. You must have at least 25 OnePay Points to make any redemption. Certain offers or features of the Program may have additional terms or conditions, which may be communicated to you in the OnePay app, OnePay’s online platforms or in marketing materials. Any such additional terms and conditions form a part of these Terms.
To earn OnePay Points in connection with the use of a OnePay Product, that OnePay Product must be open and in good standing (i.e. not suspended or restricted in any way). For the avoidance of doubt, you may not earn OnePay Points in connection with the use of a Deposit Account that is in "Limited-use," as that term is defined in the OnePay Deposit Account Agreement.
You may see “cash back”, “points”, and “rewards” in marketing materials and across the OnePay platforms. When used, these terms have the same meaning as “OnePay Points”. Additionally, you may see “1.5X”, “3X”, or “5X” in marketing materials to refer to the percentage of OnePay Points you earn per $1 spent in connection with specific offers made available through the Program.How You Can Earn OnePay Points
The ways you are able to earn OnePay Points vary by OnePay Product and are detailed below.Except as otherwise set forth herein, OnePay Points are earned upon the settlement of the applicable transaction that they were earned in connection with; however, you acknowledge that it can take up to sixty (60) days for earned OnePay Points to be made available in your OnePay Points Balance. Transactions resulting in fractional OnePay Points will be rounded to the nearest whole point (e.g. a transaction resulting in 27.49 OnePay Points will be rounded to 27 and a transaction resulting in 27.51 OnePay Points will be rounded to 28). All Deposit Account and Wallet transactions that meet the eligibility criteria for earning OnePay Points will earn at least 1 OnePay Point. When a OnePay Product allows you to earn OnePay Points through a “Purchase”, Purchase is defined as a net purchase for goods or services using a OnePay Product, excluding the following transactions:
balance transfers,
cash advances or cash-like transactions (e.g. receiving cash back in connection with a debit purchase),
transactions for cash substitutes (e.g. traveler's checks, foreign currency, money orders, or wire transfers)
lottery tickets, casino gaming chips, racetrack wagers or similar betting transactions,
any checks that access your account,
unauthorized or fraudulent charges, and
ATM withdrawals or other uses of ATM services
Where OnePay Points can be earned on Purchases made at “Walmart”, the definition of Walmart varies by OnePay Product as follows:
For the CashRewards Card and Walmart Spend Card: “Walmart” means Walmart retail stores, and Walmart branded gas stations in the United States and its territories, the Walmart app, and Walmart.com.
For all other OnePay Products: “Walmart” means all Walmart retail stores and Walmart branded gas stations globally, the Walmart app and Walmart.com.
For all OnePay Productsin "Limited-use," as that term “Walmart” does not include Purchases or other transactions that are made at a Walmart affiliate (e.g. Sam’s Club) or a third-party entity (e.g. third-party restaurants, retailers, service providers) located inside a Walmart retail store or gas station. Purchases made through third-party merchants on Walmart.com or the Walmart app are not treated as Walmart Purchases for purposes of earning OnePay Points.CashRewards Card
A CashRewards Card earns OnePay Points on Purchases, minus returns, refunds, and adjustments. The amount of OnePay Points you can earn on a Purchase is based on the following:
1.5% Cash Back on all Purchases: You earn OnePay Points equal to 1.5% of each $1 spent on Purchases with your CashRewards Card, which equals 1.5 OnePay Points per $1 spent.
3% Cash Back at Walmart: You earn OnePay Points equal to 3% of each $1 spent on Purchases at Walmart with your CashRewards Card (1.5% additional OnePay Points on top of the 1.5% OnePay Points that are earned on every Purchase), which equals 3 OnePay Points per $1 spent.
5% Cash Back at Walmart with Walmart+: If you are a Walmart+ member, instead of earning 3% cash back on your Purchases at Walmart, you earn OnePay Points equal to 5% of each $1 spent on Purchases at Walmart with your CashRewards Card (3.5% additional OnePay Points on top of the 1.5% OnePay Points that are earned on every Purchase), which equals 5 OnePay Points per $1 spent. To receive 5% cash back at Walmart, you must be a Walmart+ member at the time the Purchase is settled and your Walmart+ membership must be linked to your CashRewards Card.
A Walmart+ membership is linked to a CashRewards Card using the email address provided in an application for a CashRewards Card and the email address associated with the owner of a Walmart+ membership.
After account opening, you can link the email address associated with your Walmart+ membership to your CashRewards Card by tapping on the “Walmart+ account” tile in the OnePay app and following the instructions for linking that email address to your CashRewards Card.
If, in any scenario, the email address associated with your Walmart+ membership is different from the email you provided during your application for a CashRewards Card or the email address you linked to your CashRewards Card in the OnePay app (in accordance with the steps above), you will earn 3% cash back on your purchases at Walmart. For the avoidance of doubt, you will not earn 5% cash back at Walmart, and will instead earn 3% cash back at Walmart, if:Your Walmart+ membership account and your CashRewards Card account are not linked as described in these Terms;
You are no longer a Walmart+ member for any reason at the time your Walmart purchase settles, including but not limited to having your Walmart+ membership cancelled by Walmart due to fraud or misuse; or
Your CashRewards Card is linked to a Walmart+ membership that you do not own.
There are no caps on the total amount of OnePay Points you can earn through the use of a CashRewards Card.
Deposit Account
If you have opened a Deposit Account, you can earn OnePay Points as follows:
Deposit Account Category Purchases: Every month in the OnePay App, you can select between earning OnePay Points at “Walmart”, on “Gas” or on “Dining” (each, a “Category”). You must select a Category in the OnePay App each calendar month to earn OnePay Points in that month, and only one Category can be selected per month. Eligibility to earn OnePay Points within the Category you choose begins on the date on which your Category is selected in the OnePay App and applies for that month only. OnePay Points will not be earned on Purchases made prior to the selection of your Category and OnePay Points will no longer be earned in your selected Category once the calendar month in which that Category was selected ends. You can make a new Category selection beginning on the first day of each month.
Upon selecting a Category you earn 1 OnePay Point per $10 spent on Purchases made with a OnePay debit card or builder card within your selected Category, rounded to the nearest whole OnePay Point, minus returns, refunds, and adjustments. For example, you will earn 3 OnePay Points for a $28.77 Purchase. “Gas” and “Dining” Purchases are based on the Mastercard merchant category code (“MCC”) of the merchant(s) who processes the transaction. Additional details relating to MCC can be found in the Additional Details About Earning OnePay Points section below.
3% Cash Back in your Category with Banking+: If you have Banking+ status on your Deposit Account, instead of earning 1 OnePay Point per $10 spent on Purchases with your OnePay debit card or builder card within your selected Category, you earn 3% of each $1 spent (which equals 3 OnePay Points per $1 spent) on up to a total of $150 spent per month, minus returns, refunds, and adjustments (the “Monthly Cap”). After reaching the Monthly Cap you earn 1 OnePay Point per $10 spent in your selected Category through the end of the month.
You can achieve Banking+ status by (i) receiving Direct Deposits totaling $500 or more in the current or previous month into your Deposit Account, or (ii) having a Deposit Account balance of $5,000 or more at the end of the previous month. Additional information regarding Banking+ can be found here.
One Tap Offers: OnePay Points are earned through a One Tap offer when that One Tap offer is active and a qualifying Purchase is made with a OnePay debit card or builder card directly with the merchant(s) identified in the One Tap offer. One Tap offers can be activated in the OnePay app. For each One Tap offer, the specific purchase requirements, spend caps, amount of OnePay Points that can be earned, and any other additional terms are provided in the applicable offer details, in the OnePay app. One Tap offers vary by customer and OnePay does not make any representations that you will always have a Tap offer available.Wallet
If you have opened Wallet, you can earn OnePay Points as follows:
Walmart Purchases: You earn 1 OnePay Point per $10 spent on Purchases made at Walmart through your Wallet with a third party debit card or credit card, rounded to the nearest whole OnePay Point, minus returns, refunds, and adjustments. For example, you will earn 3 OnePay Points for a $28.77 Purchase.
Except as it may otherwise be set forth in a Bonus, your use of a OnePay Product through Wallet will not earn any additional OnePay Points in excess of what you may earn through the use of a OnePay Product as described in these Terms.Walmart Spend Card, Invest & Crypto
The Walmart Spend Card, Invest and Crypto do not have standard rewards offerings, but OnePay may make Bonuses (as defined below) available in connection with the use of each.
Additional Offers
Deposit Account, CashRewards Card, Walmart Spend Card, and Wallet customers may find additional offers to earn OnePay Points through Purchases made with certain third-party merchants or service providers (“Additional Offers”) using their OnePay debit card or builder card, CashRewards Card, or the debit cards and credit cards linked to their Wallet, as applicable. The cards that can be used in connection with an additional offer (“Eligible Cards”) will be identified in each Additional Offer tile in the OnePay app.
Certain Additional Offers are always “activated” and OnePay Points will be earned in connection with those Additional Offers when a qualifying Purchase is made with an Eligible Card directly with the merchant(s) identified in the offer. For other Additional Offers, a customer is required to “activate” the Additional Offer before being able to earn OnePay Points. Additional Offers that require activation are identified by a “+” symbol on the offer tile in the OnePay app. For Additional Offers that require activation, OnePay Points will be earned when a qualifying Purchase is made with an Eligible Card directly with a merchant identified in the offer while that offer is “activated”.
Certain Additional Offers are provided by Upside Services, Inc. (each, an “Upside Offer”) and use of an Upside Offer is subject to the Upside Terms of Service and Upside Privacy Policy. Upon activation, an Upside Offer remains active for 4 hours. OnePay Customers are limited to having 10 total Upside Offers active at a time. If upon activating an Upside Offer you already have 10 active Upside Offers, the Upside Offer that has been active the longest will be automatically deactivated. Additionally, individual Upside Offers are subject to the following daily limits: convenience offers may be redeemed at a specific location once per day; restaurant offers may be redeemed at a specific location once per day; and gas offers may be redeemed at a specific location up to two times per day. Additionally, for all cards other than OnePay debit cards and builder cards, including the CashRewards Card, OnePay Points can only be earned through an Upside Offer when using the physical version of the card to make a purchase. For OnePay debit cards and builder cards, OnePay Points can be earned using either the virtual card or physical card to make a purchase.
OnePay partners with the Rakuten Card Linked Offer Network (“RCLON”) to provide certain Additional Offers (“Rakuten Offers”). To be able to earn OnePay Points through Rakuten Offers, eligible cards linked to your Wallet must be individually enrolled into Rakuten Offers in the OnePay app (each, an “Enrolled Card”). Once enrolled, you can use those Enrolled Cards in connection with Rakuten Offers. If a card is not enrolled, it will not be eligible for Rakuten Offers. Only cards issued by payment card networks that participate in RCLON, which currently include Visa, Mastercard, and American Express (the "Data Providers") may be enrolled in Rakuten Offers. Notwithstanding the foregoing, the CashRewards Card, the Apple Card and cards from Discover are not currently eligible for Rakuten Offers and certain other credit cards may also be excluded by RCLON. By enrolling a card, you provide express, affirmative consent for OnePay to share the payment information of each Enrolled Card with RCLON and the applicable Data Providers for the purpose of linking transactions to an active Rakuten Offer made available through the OnePay Rewards Program. You further authorize the Data Providers to monitor and share transaction data from each Enrolled Card with RCLON and OnePay. This data includes your transaction amount, date, and time, and is used solely in connection with the OnePay Reward Program. You may withdraw your consent and unenroll an Enrolled Card at any time through the OnePay app. Upon unenrollment, the Data Providers will cease monitoring transactions for that card, and you will no longer be eligible for Rakuten Offers on that card.
For each Additional Offer, the specific purchase requirements, spend caps, amount of OnePay Points that can be earned, and any other additional terms specific to that offer are provided in the applicable offer details, which can be accessed by tapping on the offer tile for the Additional Offer in the OnePay app. Additional Offers vary by customer and OnePay does not make any representations that you will always have Automatic Offers available.
Bonuses
From time to time, OnePay may provide customers with OnePay Products with opportunities to earn additional OnePay Points (each a “Bonus”). A Bonus may be based on transactions, including, but not limited to Purchases, account activity, or other consumer actions, such as referrals. The number of OnePay Points customers can earn through a Bonus, the duration of a Bonus, the Bonus requirements, and any other terms of a Bonus may be provided to you in marketing materials, the OnePay app, or OnePay’s online platforms.OnePay may modify or cancel a Bonus at any time. OnePay Points earned through a Bonus will be provided upon the expiration of that Bonus or as otherwise defined in terms specific to that Bonus but may take up to sixty (60) days to be made available in your OnePay Points Balance. For the avoidance of doubt, the natural expiration of a Bonus is not a modification to the Program that would require notification.Additional Details About Earning OnePay Points
If an offer for earning OnePay Points applies to a particular category of goods or services (e.g. “gas” or “dining”), whether or not a specific transaction falls within that category will be based on the MCC of the merchant(s) who processed the transaction. A MCC is determined by the processing merchant or Mastercard in accordance with Mastercard’s policies and procedures. OnePay and its banking partners do not determine, assign, control or otherwise have any responsibility for the MCC of a specific merchant.
Purchases with a CashRewards Card that are made through a third-party payment account, mobile or wireless card reader, digital wallet or other similar technology that do not support the transmission of a MCC, will earn 1.5% cash back in the form of OnePay Points.
To the extent a transaction, purchase, or other activity meet the eligibility criteria for more than one offer to earn OnePay Points, OnePay will determine, in its sole discretion, which offer to apply that transaction, purchase or activity to. If any of your OnePay Products are placed into a restricted state, your ability to earn OnePay Points through that OnePay Product will be suspended until all restrictions are removed from your OnePay Products.How You Can Redeem OnePay Points
You must have a minimum of 25 OnePay Points to make any redemption. Once you meet this minimum, OnePay Points can be redeemed either for a statement credit applied to your CashRewards Card or Walmart Spend Card, an electronic deposit into a Deposit Account, or for customers with a Deposit Account, CashRewards Card, Walmart Spend Card, for a gift card from the gift card options made available through the OnePay App (subject to requirements set by the gift card issuer).All OnePay Points that you have earned but not yet redeemed will be displayed in your OnePay Points Balance, which can be accessed by tapping the OnePay Points icon in your OnePay app. To redeem OnePay Points you have earned, tap "Redeem" within the OnePay Points Balance and follow the in app steps until completion. Once you have redeemed OnePay Points the transaction is considered final and may not be canceled.
Statement credits will be applied to the balance of the applicable OnePay Product within 1-2 billing cycles from the date your redemption of OnePay Points for a statement credit occurs. If the total amount of credits and payments applied to the balance of that OnePay Product between the statement closing date and the payment due date do not equal or exceed the statement balance, you are still required to pay your minimum payment or your remaining statement balance, whichever is less, by the payment due date.
If you redeem as an electronic deposit to your Deposit Account, you may choose to make the deposit into your Checking, Savings, or any custom Pocket of Deposit Account.
Available gift card options, applicable redemption rates, available denominations, minimum redemption amounts, and maximum redemption amounts will be available in the OnePay app. Available gift card options, minimum redemption amounts, maximum redemption amounts, and applicable redemption rate may vary and are subject to change at any time. From time to time, OnePay may make promotional gift card redemption rates available, which may be communicated to you in the OnePay app, OnePay’s online platforms or in marketing materials.Gift cards may be subject to additional terms and conditions of the merchant, issuer, or other provider of the selected gift card, which you agree apply to your use of the gift card. Such additional terms may be provided in the OnePay app, but OnePay does not guarantee that all applicable terms relating to the use of a gift card made available through OnePay will be available in the OnePay app.
If you redeem for a gift card for your own use, the gift card will be sent to the email address associated with your OnePay account. If you redeem for a gift card and send it to another person, the gift card will be sent to the email address you provide at the time of redemption. A gift card is considered sent upon confirmation of the gift card recipient in the OnePay app. You are responsible for ensuring that any email address you provide for gift card delivery is accurate. Once a gift card is sent, OnePay is not responsible for, and disclaims liability arising from, the use, misuse, unauthorized access to, theft of, forwarding of, deletion of, spam filtering of, or inability to access or use the gift card, whether the gift card was delivered to you or to the email address you provided for another recipient.
OnePay Points earned through the use of OnePay Wallet prior to opening another OnePay Product will be automatically redeemed as a deposit into a Deposit Account, if the first OnePay Product you open after Wallet is a Deposit Account and you have at least 25 OnePay Points at the time of Deposit Account opening.
Streamlined In-App Experiences: OnePay may offer streamlined in-app experiences or features (each, a “Streamlined Experience”) that allow you to ”use” your OnePay Points toward specific transactions, such as the purchase of cryptocurrency through Crypto or the purchase of a stock through Invest. These experiences or features are provided for convenience only and are not a direct redemption of OnePay Points for cryptocurrency, securities, or any third-party products that may be made available through a Streamlined Experience. To use a Streamlined Experience, you must have a Deposit Account and in all Streamlined Experiences, OnePay Points are first redeemed as an electronic deposit to your Deposit Account and are then “used” for the transaction you selected (e.g. a purchase of cryptocurrency). While the redemption of OnePay Points is governed by these Terms, the transactions executed through a Streamlined Experience are governed by the applicable Deposit Account, Invest or Crypto account agreements.Loss of OnePay Points
OnePay Points Adjustment: Adjustments to your OnePay Points Balance may be made as the result of the cancellation, adjustment, refund, or provision of a credit relating to any transaction (including, but not limited to, any Purchase) account activity or other consumer action that resulted in you earning OnePay Points. An adjustment may result in a negative OnePay Points Balance. If this happens, future OnePay Points you earn will be applied to your negative balance until the negative balance is resolved.
Loss of OnePay Points: With the exception of certain OnePay Points earned by Wallet only customers, your OnePay Points do not expire as long as you have an open OnePay Product.OnePay Points earned through the use of Wallet in connection with a Purchase at Walmart, including through any Bonuses, will expire 90 days after being earned unless you open a Deposit Account, CashRewards Card, or OnePay Walmart Spend Card prior to expiration of those OnePay Points. Upon opening a Deposit Account, CashRewards Card, or OnePay Walmart Spend Card, all OnePay Points earned through the use of Wallet for Walmart Purchases will no longer be subject to expiry.
If you close a OnePay Product but leave at least one other OnePay Product open and in good standing, your previously accrued OnePay Points will persist in your OnePay Points Balance, and you can continue to earn OnePay Points through the use of your remaining open OnePay Product(s).
If you close all of your OnePay Products, the Program is canceled, or we close your OnePay Products for any reason other than misuse, fraud, or gaming, you can use your OnePay Points for ninety (90) days from the cancellation of the Program or from the closing of your last open OnePay Product, or if required by law, from OnePay or its banking partner’s notification of Program cancellation or account closure for a reason other than misuse, fraud or gaming, whichever occurs first. After this time period, all unused OnePay Points will be forfeited.
If OnePay determines that you have or intend to engage in any misuse, fraud or gaming relating to the Program or otherwise in connection with your OnePay Products, we may take remedial actions against you, which may include, but are not limited to, an immediate revocation of your accrued OnePay Points, excluding you from participating in the Program, prohibiting you from using OnePay Points you’ve already earned, and canceling your OnePay Products. Additionally, OnePay reserves the right to recover any deposits into your Deposit Account based on the redemption of OnePay Points. Misuse, as used in these Terms, means the improper use of a OnePay Product that is inconsistent with the terms and conditions you’ve agreed to, including, but not limited to, these Terms, your OnePay Deposit Account Agreement, the OnePay CashRewards World Mastercard Account Agreement, or OnePay Walmart Spend Card Account Agreement as applicable, and the OnePay Terms of Service.
Notice of Changes
The Program and any offers, features or services made available through it may be modified or canceled at any time. If required by law, we will provide you notice. For other changes, such as a change in the availability of Bonus, we will not notify you. If we make any changes to these Terms, we will post an updated version of them on OnePay.com. Your continued use of a OnePay Product, participation in the Program, or redemption of OnePay Points after the updated Terms have been published constitutes your acceptance of the revised Terms.
We’ll give you at least 15 days advance written notice (or longer if required by law) for changes that (i) negatively affect when your OnePay Points expire or the value of your OnePay Points, the redemption value of your OnePay Points for statement credit or electronic deposit; (ii) negatively affect how you may earn OnePay Points; (iii) change how you can exercise your rights under these Terms; or (iv) if we cancel the Program.We may send communications about the Program to you at any mailing or email address in our records, through the OnePay app or any of OnePay’s other online platforms.
Other Important Terms
OnePay Points have no cash value, and you have no property or other legal interests in your OnePay Points. OnePay Points cannot be transferred or otherwise assigned. Additionally, OnePay Points may not be assigned or transferred, voluntarily, or involuntarily, through operation of law, such as through inheritance, divorce, or bankruptcy.
We may assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part to a third party, without your consent, and such third party will be entitled to any of the rights we assign to them.Certain offers or features of the Program may relate to transactions for or use of third-party goods and services. OnePay is not responsible for any of those products or services and disclaims all warranties, express or implied, including any representations about the merchantability, legality, safety, quality or suitability of those products or services for you. All third-party products, names, logos, and brands used in connection with the Program are the trademarks or registered trademarks and property of their respective owners. Use of them is for reference purposes only and does not imply any ownership, affiliation, or endorsement.
To the extent permitted by applicable law, you release OnePay, its banking partners, RCLON, the Data Providers and their parent companies, affiliates, directors, officers, employees, agents, and contractors (collectively, the “Releasees”) from all liability relating to the Program, including but not limited to, participation in the Program, any redemption of OnePay Points, and the provision of the RCLON card-linked offer service through the Program. Additionally, you agree to release the Releasees from any liability in connection with the goods or services provided by third parties in connection with a transaction that results in you receiving OnePay Points. You acknowledge and agree that RCLON and each Data Provider are intended third-party beneficiaries of this release and are entitled to enforce its terms directly. You agree to indemnify the Releasees and hold them harmless from and against any claims, demands, losses, damage, liabilities, costs, or expenses of any kind arising from (a) your participation in the Program, (b) your violation of these Terms, (c) your violation of applicable law, or (d) your infringement of the rights of any third party. This release and indemnity applies regardless of the form of action, including contract, tort, strict liability, or otherwise.
The Program and/or any offer or feature of the Program are void where prohibited by federal, state, or local law or regulation and are subject to change as necessary to comply with law or regulation.
OnePay may issue you, and file with the IRS, an IRS Form 1099-MISC, or other appropriate forms due to miscellaneous income you receive in connection with the Program. You are solely responsible for any tax liability related to your participation in the Program.